General Terms and Conditions
Wellness-Massage Amberg
Andreas Nübler
For an optimal massage/treatment ensuring mutual satisfaction, please note the following:
Services
The massage/treatment is performed at your request. The treatments are solely intended for well-being, relaxation, prevention, and activation of your body’s self-healing powers. They do not constitute medical services and are therefore not covered or reimbursed by health insurance. The treatments do not replace prescribed medications or therapies, nor do they replace visits to a doctor or licensed alternative practitioner.
Massages/Treatments
You agree to provide truthful information about your health condition, as well as any contraindications or allergies, ensuring that nothing stands in the way of the massage or treatment. The treatment is performed at your explicit request. I also reserve the right to discontinue or refuse a treatment if the information provided is false or incomplete.
Disclaimer
If, despite professional application, adverse effects occur due to a client withholding exclusion criteria, I am exempt from any liability. The same applies to damages that occur because an exclusion criterion was unknown to the client and not recognizable to me. Statements made by the practice owner are always based on the current state of knowledge. As there are differing opinions on some topics, I cannot guarantee in every respect that the most current (or currently recognized best) statement has been made or therapy applied.
Vouchers
Vouchers can be issued at Wellness-Massage Amberg, Andreas Nübler, by arrangement. Payment can be made in cash or via bank transfer. For long distances, I am happy to send the voucher by mail. The validity of vouchers is subject to statutory limitation periods and the current price list. Vouchers can only be redeemed up to the amount paid. They will not be paid out in cash. If you wish for a different massage or treatment than indicated on the voucher, this is possible by prior arrangement, either up to the paid amount or by paying the difference. For higher-value vouchers, multiple treatments or partial payments are possible.
Prices and Payment
Massages/treatments are to be paid in cash on site or by presenting a voucher. According to § 12 of the German VAT Act (Umsatzsteuergesetz), the standard VAT rate of 19% applies to all massages/treatments and is displayed accordingly. The currently published price list always applies. The validity of the previous price list expires when a new one is issued.
Appointments/Cancellations
If you are unable to keep an appointment, please cancel or reschedule at least 2 days in advance. If you fail to show up at the scheduled time, the full treatment time will be charged. For reservations using a voucher, 50% of the voucher value will be charged. In case of delays or unforeseen events, please notify us by phone. If subsequent appointments are affected, your treatment time may be shortened or the appointment rescheduled. This does not apply in cases of force majeure (e.g., sudden illness, accident, etc.). Please provide proof in such cases.
Changes and Final Provisions
Changes to the Terms and Conditions, service descriptions, or prices will be communicated to clients in writing, either displayed in the practice or on the website. Upon request, the Terms and Conditions will be handed to the client. Changes are considered accepted if the client does not object in writing (not by email) within 14 days of receiving the notice. If any provision of these Terms and Conditions is invalid, the remaining provisions remain unaffected.