Frequently Asked Questions

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In principle, a physiotherapist is responsible for treatments prescribed by doctors due to their advanced training, as they are authorized to bill health insurance companies. However, the reality is different, as a physiotherapist currently spends about 80% of their working time on massage treatments and only 20% on applying their advanced physiotherapy training. This results, among other things, in a shortage of appointments for truly important cases, such as post-operative care, for example.
You can download the medical history form here and bring it with you already completed. You should avoid eating large meals for at least one hour before your treatment. It is also recommended to shower before your appointment. This removes skin particles and also allows massage oils and lotions to be better absorbed by the skin.
You can pay in cash, by card, or with your smartphone.
No, you do not need to bring anything for the massage.
For a full-body massage, clothing can be distracting; undressing down to your underwear is recommended. Of course, you will be fully covered at all times, and only the part of the body currently being treated will be uncovered. Intimate areas will, of course, always remain covered with towels during the massage. For a back massage, you are welcome to keep your trousers on.
The massages I provide are not medical treatments but purely wellness applications (preventive measures). They do not replace a visit to a doctor. If you have health issues and/or are under medical treatment, any wellness treatment should first be discussed with your doctor.
No. Billing via a medical prescription is not possible, as these are not medical treatments. However, you may submit my invoice for a treatment to your health insurance company for possible reimbursement.
Please cancel your appointment no later than 2 days before the scheduled date. Otherwise, I will unfortunately have to charge 50% of the planned treatment. This does not apply in cases of force majeure (e.g. sudden illness, accident, etc.). In such cases, please provide proof for verification.
In pregnant women, massages may potentially cause complications. Please consult your gynecologist or midwife before booking an appointment. If there are no objections from their side, there is nothing preventing you from receiving a massage.
If you suffer from varicose veins, I am not allowed to perform massages in the affected area, as this may lead to serious complications. If the varicose veins have been surgically removed, this area may be massaged again with caution. Please discuss any planned treatment with your vascular surgeon. Massages that involve this area will be adapted in consultation with you (e.g. full-body massages).
In treatments for acute complaints (e.g. painful muscle tension), swelling and/or mild soreness may occur the following day. In most cases, these symptoms subside by the day after.