Frequently Asked Questions (FAQ)

What is the difference between you and a physiotherapist?

In principle, a physiotherapist is responsible for treatments prescribed by doctors due to their advanced training, as they are authorized to bill health insurance companies. In reality, however, the situation looks different: a physiotherapist currently spends around 80% of their working time performing massage treatments and only about 20% applying their advanced physiotherapy training. The consequences of this include, among other things, a shortage of available appointments for truly critical cases, such as post-operative care.

Do I need to prepare in any way for the treatments?

You can download the medical history form here and bring it completed with you. It is recommended that you avoid heavy meals at least one hour before your treatment. Additionally, it is advisable to take a shower before your appointment. This not only removes skin particles but also allows massage oils and lotions to be better absorbed by the skin.

How can I pay?

You can pay in cash, by card, or with your smartphone.

How much do I need to undress for the massage?

For a full-body massage, clothing can get in the way, so undressing down to your underwear is recommended. You will, of course, be fully draped, and only the area being massaged will be uncovered. Intimate areas will always be covered with towels during the massage. For a back massage, you are welcome to keep your pants on.

Do you treat clients with serious health conditions?

The massages I provide are not medical treatments but purely wellness applications (preventive measures). They do not replace a visit to a doctor. If you have health issues and/or are under medical care, a wellness treatment should be discussed with your doctor in advance.

Do you also accept treatments with a health insurance prescription?

No. Billing with a health insurance prescription is not possible, as these are not medical treatments. However, you do have the option to submit my invoice to your health insurance for possible reimbursement.

I need to cancel my appointment at short notice. What are the consequences for me?

Please cancel appointments no later than 2 days before the scheduled date. Otherwise, I must unfortunately charge 50% of the planned treatment. In cases of force majeure (e.g., sudden illness, accident, etc.), this does not apply. In such cases, please provide proof for submission.

Do you also treat pregnant clients?

Massage during pregnancy can sometimes cause complications. Please consult your gynecologist or midwife before booking. If they have no objections, there is nothing to prevent you from receiving a massage.

I have varicose veins. Is it safe for me to receive a massage?

If you suffer from varicose veins, I am not allowed to massage that area, as it can lead to dangerous complications. If the varicose veins have been surgically removed, I may massage the area again, but with caution. Please discuss any planned treatment with your vascular surgeon. Massages that would normally include this area will be adjusted in consultation with you (e.g., full-body massages).

Are there any potential complications I should be aware of during the treatments?

When treating acute complaints (e.g., painful tension), swelling and/or mild after-effects may occur the following day. In most cases, these subside by the day after.